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FAQ
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What are your business hours?
9am - 5pm Weekdays. But feel free to contact us whenever you need assistance.
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What are your Minimum Order Quantities?
Our Minimum Order Quantity for Australian Made custom printed cups is 500 units
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What Lids are available?
We can also provide Disposable/Recyclable PE lids and Biodegradable PLA lids for all-size cups. Black and White lids are available for sale too.
Lids have a Minimum Order Quantity of 1 CTN (1000 units).
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Can I print Full Colour?
Our cups are printed using full-colour offset and digital print.
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Do you offer packaging?
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What are your Biodegradable Options?
Bio Supply provides two product options;
Standard PE (Polyethylene Coated Paper) is a wax-coated paper that provides the sealing for hot and/or cold water paper cups.
Biodegradable PLA (Polylactic Acid) is a biodegradable bio-plastic coating used on paper cups to achieve successful sealing for both hot and/or cold water paper cups.
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What's your lead time?
2-3 weeks once your artwork has been approved. Delivery time will depend on location.
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Do you offer a rush service?
Yes, we do. Simply let us know when placing your order.
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Can you send samples?
Samples can be organised and incur a standard $15 handling fee. Please email our team at info@biosupply.com.au
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What if I can't find a product I'm after?
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